Shipping Policy
At AYLA, we are committed to delivering your order with care, efficiency, and reliability. Below are the details of our shipping process.
Processing Time
All orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Within UAE
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Delivery time: 2–4 business days
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Shipping fees: Calculated at checkout
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Free shipping may be offered on selected orders or promotions
International Shipping
We offer international shipping to selected countries.
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Delivery time: 5–10 business days (depending on destination)
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Shipping fees: Calculated at checkout
Please note that delivery timelines may vary due to customs clearance or local courier delays.
Customs, Duties & Taxes
For international orders, customers are responsible for any applicable customs duties, taxes, or import fees.
If a shipment is refused or returned due to unpaid charges, any associated costs will be deducted from the refund.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details to monitor your delivery.
Shipping Address
Please ensure that your shipping address is accurate and complete at checkout.
AYLA is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery at:
info@aylamodest.com
We will investigate the issue and assist you accordingly.
Additional Information
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Delivery times are estimates and may vary due to unforeseen circumstances
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AYLA is not responsible for delays caused by courier services or external factors beyond our control